Terms of Service
Clear & Fair, Written Down
Payment, recurring service, cancellations, text messaging and deposits — spelled out here so you know exactly what to expect before we ever pull into the driveway.
1 — Payment Terms
When Payment Is Due
Payment is due at the time of service unless otherwise agreed in writing.
- Any balance remaining unpaid more than 3 calendar days after the due date is subject to a 5% late fee.
- The late fee applies to all invoices, not just recurring services.
- Future services may be paused until the account is brought current.
2 — Recurring Service Terms
Weekly, Biweekly & Monthly Clients
Weekly, biweekly and monthly clients may pause, reschedule, change frequency or cancel recurring services with at least 24 hours' notice before their next scheduled appointment.
- Recurring service pricing is based on the agreed frequency.
- If a cleaning is skipped or pushed out, the added buildup may require more time, and the next service may carry an additional charge.
- Changing service frequency may also change the recurring rate.
3 — Cancellation & Access
24 Hours' Notice
Clients must provide at least 24 hours' notice to cancel or reschedule an appointment.
Cancellations or rescheduling with less than 24 hours' notice may be subject to a 50% cancellation fee.
Exceptions may be made at our discretion for emergencies or extenuating circumstances.
Access
If our team arrives and cannot access the property because no key or code was provided, no one is available, or another client-caused access issue prevents service, the appointment may be subject to the full scheduled service charge.
4 — Text Messaging (SMS) Terms
Texts About Your Service
By providing your mobile number, you consent to receive service-related text messages from Clean Vibes Cleaning Services LLC, including scheduling, appointment reminders, quotes, invoices, payment notices and customer service communications.
Consent to SMS is not required to purchase services.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to opt out at any time.
- Reply HELP for assistance.
- Mobile information and SMS consent information will not be sold or shared with third parties or affiliates for marketing or promotional purposes.
5 — Booking & Deposits
Reserving Your Date
A 30% deposit is required for all first-time and one-time cleanings to secure your appointment. The remaining balance is due at the time of service. Your cleaning date is officially reserved once your deposit is received.
Weddings
A 30% non-refundable deposit is required to reserve your wedding date; the remaining balance is due no later than the day of service.
Wedding Travel
Weddings located more than 60 miles away are subject to a flat $100 travel fee.
6 — Pricing
How Your Price Is Set
Every quote is prepared for your specific space, and a quote is an estimate until we've seen the job.
Final pricing is based on size and condition of your space, service type, and any selected add-ons. Starting prices may vary based on space/event, size, condition, location & services requested.
Questions About These Terms
Talk To Us Directly
A question about payment, scheduling or any policy on this page? Call, text or email and we will answer it directly.
Contact
Clean Vibes Cleaning Services LLC
quotes@cleanvibescleaningservices.com
Stanton, MI, United States, 48888
Ready To Get On The Schedule?
Send us the details of your space and we'll come back with a personalized, no-obligation quote.
Call or text: (616) 788-7103